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The Importance of Trust and Water Weight
Sally Kohn: I'm just reflecting on your example with SoFi and right out of the gates, there is no world in which I would ever go to a website and ask for financing. It's refreshing to hear that you guys are attempting to bridge this tasm of trust in a paradigm that inherently is contradictory to trust and personalization because there is that virtual barrier. She says as more people lean into new technology, AI's advancing, everybody and their mother is talking about chatbots. What advice would you give your customers who are concerned about moving more to digital space? Sally Kohn: There's still a human that's teaching that machine learning. And so I think the thing