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The Differences Between Chatbots and Chatbotbots
Chatbots are stateless, so they don't really know when to think about you. They have lots of words and they just guess what's the next best word to use or even letter to use. So it's very, very complex to actually get a right and tune it to the experience on a dealership website. We've had some great dealer partners that have been pioneers here and turning it on to their website.