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Introduction
An OUX-er is a powerful blend of information architect, business analyst, facilitator, and UX strategist. Chase Roberts has quite a bit of experience in content design in the FinTech space. He was actually at Capital One before Wealthfront, and now you have shift gears from FinTech to e-commerce. It feels like anything is easy after finance, but also suspecting that you're probably finding tons of hidden complexity within Chewy.