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4min chapter
Retool CEO David Hsu on Finding Product-Market Fit via Sales
ACQ2 by Acquired
Retool: A Playbook for Success
I think the early, the first chapter of retool, it was probably finding private market fit via sales. At the beginning, there was never a time that someone would use retool without us watching them. And when there were issues where immediately call the customer up and say, Hey, we saw that this error came through, we'd love to help you out. You just like, intuited from what you were seeing that they were having some problems. Yeah. In the sense that with a SaaS company, I think what's really pretty phenomenal about software nowadays is that it's so leveraged. in the sense that you can get to probably, I think, in almost any
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