15min chapter

Software Engineering Daily cover image

Identity and Access Management with Julianna Lamb

Software Engineering Daily

CHAPTER

Navigating Feedback and Innovation in SaaS

This chapter discusses the critical balance between immediate user feedback and long-term product vision in a SaaS company. It emphasizes the role of communication between customer-focused teams and product management, especially in utilizing developer feedback for future development. Additionally, the chapter explores the implications of emerging technologies, innovative authentication solutions, and the evolving challenges of fraud prevention in the context of security measures.

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