392: How uncovering customer pains led to launching a rapidly growing product
Global Product Management Talk
00:00
The Importance of First Party Observation in Product Development
Raymond: One of the things that i've noticed with products managers sometimes, and even product margret s ta, is that they're afraid to get in front of the customer. And you can learn so much more in an authentic way, just by meeting your customer in person or observing them. Soi can't overstate the importance of that, especially if iton the be to be side of e building products. Being able to truly be diled into what your customer needs, iis key.
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