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AI, Cyber Insurance, E-commerce, and MSP M&A Trends

Business of Tech: Daily 10-Minute IT Services Insights

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Approaches of MSP Platform Companies towards AI and Automation

The chapter delves into the varying strategies of MSP platform companies in leveraging AI and automation, from aggressive approaches like Atera's AI-based ticket resolution to cautious methods employed by companies like Kaseya and Enable, exploring the balance between innovation and prudence in the AI space.

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