
How Far Will Your Enterprise Go With AI? Use the AI Opportunity Radar to Find Out.
Gartner ThinkCast
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Navigating AI Implementation in Business Operations
The chapter explores the development of a radar tool for evaluating AI as a team member in business operations, categorizing AI pursuits based on their impact and use cases. It showcases examples of AI application in areas such as HR, legal, sales, and customer support, emphasizing the transformative potential of embedding AI in core competencies. Additionally, it discusses challenges in implementing customer-facing AI, including cost considerations and decision-making regarding the adoption of AI technology.
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