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How to Talk to a Product Manager Without Offending Them
There is a telephone game risk here. If you were to go directly to this person as a product manager, wait, did they say product manager? No, they say I'm not a developer myself. So yeah, that's kind of tricky. It seems like you're going to need to go find yourself a partner to come and do this intervention. But if you can focus on the outcomes you're seeing instead of the things you think are causing it or contributing to it, it's possible it has nothing to do with GitHub at all.