In this episode, I had the chance to talk with Unit21’s head of product Kunal Datta. Kunal and I had the chance to discuss:
-The recent guest post Kunal published in Fintech Business Weekly
-The new fintech playbook: eliminating work instead of just streamlining it.
-How fintechs use AI to differentiate by solving for frequency instead of friction.
-How fintechs, banks, and credit unions are using AI to automate financial crime operations.
-How to think about AI automating manual work in financial services.
-And more!
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