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How to Measure Your Team Performance
How to measure anything has been a game changer for me. One of the big things is what are my thresholds? I've been living by this and asking people. With those questions, like, what are you trying to answer? Why are you looking at this report? What are the things you needed to tell you? Because if you don't understand that from the get go, you're probably not going to build the right thing.