AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
13min chapter
How To Deliver Value For An Invisible Product With Keith Farley
Strategy and Leadership Podcast | SME Strategy Consulting
Transformation, Innovation, and Customer Focus
This chapter discusses the transformation of the organization over the past 15 years, advancements in digital and AI solutions, acquisitions, and the core mission of making a difference in people's lives. It highlights the consistency and stability of the company, evolving customer preferences, and the importance of innovation in a service industry. The chapter also focuses on transitioning from selling physical products to providing services, integrating company values, and delivering value to customers through the payout process.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode