The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

From science fiction to reality: Exploring the potential of LLMs

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Future of Software

I don't see all software being reduced to a text input box because that's the wrong input and output modality for a lot of stuff, including what you just described. I want more knobs and does like make it brighter, make it, you know, what are the properties of it that I can dial up and down and play with rather than feeling my way blind in effectively a command line interface. The lack of affordances in a command line interfaces means it's often not the best you are. And accordingly, it basically goes and it looks in its pattern library, like the best interfaces for each of those. And it renders that interface for you dynamically. It knows whether you're

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