The Importance of Operational Metrics

This episode our cohosts Brett Knowles and Jack Sweeney explore the insights and commentary from three finance leaders: CFO Michael Bannon of Typeform, CFO Chuck Fisher of Turo, and CFO Jeff Noto of Zayo. The episode discusses the importance of identifying unique and key metrics for businesses, moving beyond common knowledge. Meanwhile, the cohosts discuss some of the fast moving developments when it comes A.I technologies and the planning process.

• Planning Ace Michael Bannon emphasized the need for sharing information across the organization, ensuring alignment and effective decision-making.
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• Planning Ace Chuck Fisher highlighted the metrics related to profitability, cohort performance, and customer retention in the peer-to-peer car sharing marketplace, Turo.
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• Planning Ace Jeff Noto details his focus on finding actionable metrics that drive efficiency and better decision-making, as well as prioritizing profitable growth and identifying valuable data for operational improvement.