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What Amazon Knows About Scaling (That You Don’t) with John Rossman

Scaling Up Business with Bill Gallagher

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Lessons from Outsourcing E-commerce

This chapter explores the challenges large retailers like Target and Toys R Us faced when outsourcing their e-commerce operations to Amazon. It highlights the critical need for companies to foster small innovations and build their own infrastructures to maintain brand identity and avoid repeating past mistakes.

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