2min chapter

Hidden Brain cover image

How to Really Know Another Person

Hidden Brain

CHAPTER

The Ability to Read the Room Predicts Team Performance

errors in mind reading can have serious consequences. A black patient who feels her doctor is being inattentive or hostile might be less likely to reveal a medical problem. A doctor who falls back on stereotypes can miss something important. Tessa has also found that mistakes in reading the minds of others leads to worse performance in teams.

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