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AI-Powered Peer Programming with Vasi Philomin - #594
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Detecting Vibrations in the Call Center
We have things like contact lens for Amazon Connect. It uses transcribe underneath the scenes, but it was built for the call center. We've also got some of those at the top layer of the stack. And then I've got one more thing and it's called Amazon Kendra which is about search. If you've ever tried the search systems that are at enterprises, they are pretty horrible.
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