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In this inspiring and practical episode of CFO 4.0, host Hannah Munro welcomes back Susana Serrano-Davey—career mentor, leadership trainer, and author of the newly released Confidence is Overrated. Drawing from her journey from CFO to mentor and author, Susana shares powerful insights on how senior finance leaders can develop the soft skills essential for leadership success.
In this episode, Hannah and Susana explore:
- Why confidence is often misunderstood—and how to support yourself through self-doubt
- How to spot unhelpful behaviours that undermine your confidence
- Physical signs of stress and how to manage them in high-pressure environments
- Why active listening is a critical skill for CFOs and how to improve it
- The importance of finding your voice and knowing which battles to pick
- A framework for having productive, high-stakes conversations at work
- Letting go of control to become more influential in leadership
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