What Do You Want to Do Differently?

After you validated and they have a chance to kind of process their emotions, they then have the thought power to think about what can I do differently so I don't get a D on the test. It's step three in your evaluation process. So that makes sense to me, but I definitely have some like, but what if it's still not the same? And I think it's probably because I would still be in that situation of thinking it has to be my way for it to be right. That's what I'm thinking. Like your middle steps are as well as just being open to listening and hearing"