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192: How to Create Team Guidelines, with Susan Gerke

Coaching for Leaders

00:00

What Does That Look Like?

"It doesn't take people very long at all to tell you what it looks like when they go to an unproductive meeting or they are involved in unproductive interactions with other peopleit pops out of their mouths very, very quickly," he says. "People can almost immediately, like burned into their minds, give you an entire list of all the things that drove them nuts in a last interaction."

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