What Does That Look Like?

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"It doesn't take people very long at all to tell you what it looks like when they go to an unproductive meeting or they are involved in unproductive interactions with other peopleit pops out of their mouths very, very quickly," he says. "People can almost immediately, like burned into their minds, give you an entire list of all the things that drove them nuts in a last interaction."

Susan Gerke: GO Team Resources Susan Gerke has been the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance. Key Points Don’t create guidelines yourself and give them to the team. A starting point for how to create team guidelines is what did not work well on a previous team. The interpersonal dynamics that emerge are more critical than the guidelines themselves. Aim to create no more than 8 guidelines. Disagreement is the sign of a healthy team. Continue to revisit guidelines in future meetings and milestones (new members join, change of team composition or purpose) Resources Mentioned GO Team Resources Related Episodes The Four Unique Types of Teams, with Susan Gerke (episode 138) How Great Teams Find Purpose, with David Burkus (episode 481) How to Engage Remote Teams, with Tsedal Neeley (episode 537) How Top Leaders Influence Great Teamwork, with Scott Keller (episode 585) How to Help Team Members Find the Right Work, with Patrick Lencioni (episode 610) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.