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5min chapter
A Day in the Life of a Support Operations Analyst
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Collaboration Dynamics in Support Operations
This chapter delves into the collaborative relationships between support operations and teams like product and sales, underscoring how feedback shapes product features and tools. It emphasizes the necessity for relationship building, adaptive strategies in the era of AI, and the crucial role of operations analysts in facilitating effective communication among stakeholders.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode