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Abuse & Institutional "Impression Management" (#153)

You Have Permission

CHAPTER

Organizational Promotion, Negative Events, Misrepresented and Bluffing

"It's amazing how the pattern seem to be similar across so many different situations," he says. "Some of the language you use in the book, something's not right is the language of a play book." The author has written down tactics that were often repeated across organizations.

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