The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth cover image

This is how to impress your boss and a Business case for change accepted

The Intuitive Customer - Helping You Improve Your Customer Experience To Gain Growth

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How to Create a Case for Change

Customer experience leaders need to be able to convince others that they should spend money. This is a unique skill you have to develop to be successful within your organization, says Richard Branson. Today we'll talk about how to create a case for change in the business world.

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