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18.21: The Empathy Gap: How to Understand What Your Publisher is Telling You

Writing Excuses

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The Importance of Empathy in Writing

"I see dozens of careers. I've seen every iteration of things going wrong," she says. "They don't have my experience to know that tomorrow will be okay, that there are more books to be written" She adds: "There's a difference between inevitable injuries and toxic working conditions"

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