
Collecting Data for B2B Customer Experience Challenges - with Tom Pettit of Xylem
The AI in Business Podcast
00:00
Introduction
Tom Pettit, Chief Operations and Supply Chain Officer at Xylem, joins the hosts to discuss the challenges faced by B2B leaders in providing high-quality customer experiences and explores the metrics that can help prepare organizations for use cases in VR training and other generative AI tools.
Transcript
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