2min chapter

The AI in Business Podcast cover image

Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance

The AI in Business Podcast

CHAPTER

Embracing Technology for Transformative Customer Engagement in Insurance

This chapter emphasizes the importance of securing organizational support for technological advancements in the insurance industry. It explores the challenges faced by SaaS leaders in updating legacy systems while enhancing customer interactions and innovating the claims process.

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