2min chapter

The NFX Podcast cover image

The Founders' List: Mind the Moat: Notes on 7 Powers (written by Hamilton Helmer) from Flo Crivello (Founder & CEO Teamflow)

The NFX Podcast

CHAPTER

Six, Process Power

process is not just boxes and arrows on a p t f file or a fancy list of principles in bullet points. It is deeply embedded inside the organization, permeating its culture. One could say that nobody, including toyota's own leadership, understands their process. The funny thing is that from an insider perspective, you just do things as usual, not noticing anything special happening. I certainly feel that way with tech.

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