
David Novak on Growing Billion Dollar Businesses
Elevate with Robert Glazer
00:00
Building a Culture Around Recognition
I wanted to make that our number one behavior because I had learned from my days running operations at Pepsi that that was a critical component to really get in the front line excited about what they do. And so, you know, when I was president of KFC I gave away rubber floppy chickens and I gave away cheese heads when I was CEO of young brands. But you know that's one thing but that what really made it special is that everybody saw the power of recognition. Fortune did a big article on us being the place for recognition. We got tremendous results we turned around the businesses all of them get consistent same store sales growth.
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