Embrace Yourself and Stretch for the Stakes of Your Clients

Sylvia Coontz: I'm an undermotor and some of the feedback that I got was that I wasn't coming across as warm, especially during first meetings with clients. How do you advise people to strike that balance between honoring who they are and stretching for the stakes of their colleagues? So if you're a very introverted leader or if you're an under-emotor, understanding that in some times you have to kind of step out of your comfort zone is key.