3min chapter

The ONE Thing cover image

398. 5 Key Practices of Impact Players with Liz Wiseman

The ONE Thing

CHAPTER

The Importance of Uncertainty in the Mental Game

The study that my team and I did is we looked at one we talked to 170 managers. We asked them to identify someone on their team who was smart people hard-working who was doing a fine job. Those people were ordinary contributors again not low performers just rock solid contributors. Their way of working was stellar in ordinary times things are stable when it's clear what needs to be done but as soon as the work started to get ambiguous chaotic uncertain they show up.

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