The chapter delves into Apple engineers' focus on AI post-termination of the car project, discussing shareholder reactions and the potential incorporation of generative AI into Apple's products. It highlights Apple's pivot towards catching up with competitors in the AI space and hints at new AI capabilities that might be unveiled at the upcoming WWDC conference.
Klarna's new AI chatbot, powered by OpenAI, has showcased impressive capabilities in its first month, effectively performing the tasks of 700 full-time customer service agents. Engaging in 2.3 million conversations, the bot handled two-thirds of Klarna's customer service interactions, achieving satisfaction rates on par with human agents. Plus Apple ditches car plans to focus on AI