2min chapter

The Synopsis cover image

Dialogue. The Consumer’s Hierarchy of Preferences—The Other Side of The Consumer Value Prop

The Synopsis

CHAPTER

Redefining Common Phrases and Analyzing Etsy's Job to be Done

This chapter explores the idea of redefining the concept of Tam to focus on the total addressable job (Tash) instead. Using Etsy as an example, the hosts explain how understanding the job to be done can provide a clearer perspective on a company's true market potential.

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