New Orleans Bourbon Street Attack, Cybertruck Explosion, Whitney Cummings ROASTS CNN | PBD Podcast | Ep. 527
PBD Podcast
Outsourcing: The Cost of Customer Service
This chapter explores the intricacies of customer service call centers, particularly focusing on outsourcing by major companies like AT&T and Verizon. It highlights the disparities in labor costs between the U.S. and other countries, examining the economic implications for both employees and consumers. The discussion also delves into the broader effects of immigration policy and trade on American job retention and economic sustainability.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
