4min chapter

Grit cover image

#137 CEO Oura, Tom Hale: Business & Backgammon

Grit

CHAPTER

The One Way and Two-Way Doors

Airbnb CEO: "I think maybe if we had moved sooner to that business model, maybe the outcome would have been dramatically different" He says one of Airbnb's core beliefs was a service fee was an irritant to consumers. In vacation rentals, unlike hotel rooms or seats on an airplane from one place to another is not interchangeable and there might not be as much inventory for it.

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