The Role of Scrum Masters in Product Management and Focus on Product Operations

This chapter explores the significance of Scrum Masters in aiding teams to establish agile working patterns, suggesting that their role need not be full-time, and proposing alternative ways of their support such as coaching or leadership positions. It also underscores the necessity of concentrating on product operations, appointing program managers for major projects, and ensuring product managers can focus on strategic aspects like customer needs and business value.