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5min chapter
Hurricane Milton in Mexico and the Taliban profiting from diverted flights
The Monocle Daily
Diplomacy and Customer Service Challenges
This chapter explores the unraveling diplomatic relations with the Taliban alongside Japan's new ordinance addressing customer harassment, known as 'Kasuhara'. It examines the societal pressures on service workers and the cultural expectations guiding customer-employee interactions, combining humor with poignant anecdotes about the challenges faced by frontline employees.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode