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Growing a £15k/month Cleaning Business: Where Does It Go from Here? (4k)

James Sinclair's Business Broadcast

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Assessing Entrepreneurial Traits and Customer Experience Innovations

This chapter evaluates the entrepreneurial traits of a cleaning business guest, humorously scoring their strengths and weaknesses. It also highlights Octopus Energy's innovative use of nostalgic music to enhance customer experience during hold calls.

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