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Bonus Episode: Amy Lokey, Chief Experience Officer at ServiceNow, live in SF for UserTesting's THiS Connect Tour

Design Better

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Navigating AI Integration in Enterprise Solutions

This chapter explores the complexities of embedding AI in enterprise solutions, showcasing a partnership with a leading tech firm. It highlights the challenges of implementing generative AI, stressing the need for rigorous testing, customer transparency, and incorporating feedback from early adopters to ensure effective AI performance.

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