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KM Governance - What's the Worst Thing That Could Happen?
The KMT is generating, curating all this wonderful content. That's not just for your advisory group to leverage to serve clients. A lot of this content gets stale very quickly. And in fact, there's a risk to your organization if some of the content that you've got out on the self service site as well as out of date. So governance comes into play here, the speed to make changes and make decisions. How do you make KM that fleet of foot?