59. What's Essential: Ann Berry on Redefining Achievement Through Passion
The Greg McKeown Podcast
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Navigating Crisis in Hospitality
This chapter explores the hardships faced by the hospitality industry during the pandemic, emphasizing the emotional impact on leaders and their teams. It highlights a pivotal moment of vulnerability from a leading figure that inspired open communication and support within the industry. Additionally, the chapter underscores the vital role of emotional intelligence and clear communication in effective leadership during crises, showcasing the importance of adaptability and team morale.
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