When you call to cancel, do their computers work? Do the people you're talking to say, well, my computer is working great today. They will tell you that there's something wrong with the computer system at that moment and they can't possibly do this transaction. But if you waited a long time, maybe they could get it done. See they're all trying, and all of this is designed to make you give up. And under normal circumstances, I would have given up because I always have something more important to do. For two years I've been telling myself, I want to cancel that service because I'm paying for it and it wasn't cheap. So basically it's a