The Art of Product cover image

207: Musings on Advice

The Art of Product

CHAPTER

Is There a Problem With Fill in Support?

The new feature is designed to help people self diagnose and maybe reduce some of those things, or at least make it clear what's going on. The only thing weve shipped is this thing we call knock knock, which is the ability to join a call in progress. So i'm curious to see if it reduces the support requests slash helps people like help digknos what’s going on. Ye, sometimes if you do have a bad connection, there's not a lot you can do, generally. Like, if your n to crowd a wife i, that can't deftly cause packet loss. That's probably, that's a really common problem. If you're an internet

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