18min chapter

The Idealcast with Gene Kim by IT Revolution cover image

Digital Disruption, The Five Ideals: Peter Moore and Dr. Mik Kersten

The Idealcast with Gene Kim by IT Revolution

CHAPTER

Innovation and Transformation in Business

Discussing the principles of 'Zone to Win' and the importance of balancing existing operations with innovation, the chapter explores the four critical zones within organizations. It highlights the necessity of applying different metrics for sustaining business and fostering innovation, underscoring the shift towards customer-centric measurements. The conversation also touches upon real-world examples, leadership challenges in IT, and the significance of changing organizational language to focus on customer outcomes.

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