The Bootstrapped Founder cover image

253: Focusing on Customer Retention Features

The Bootstrapped Founder

00:00

The Importance of Aligning Features with Customer Needs

This chapter emphasizes the importance of aligning features with the job that the customer needs to do with the tool, using the example of a software service business focused on providing feedback for online English teachers and how features within that scope were well-received.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app