The Problem With Sizing a Binder

Gloria Borger: One of the problems at a business level you had to solve once you actually, and you've touched on this topic of sizing. So maybe you can talk just for a minute about this kind of problem of sizing and some of the dimensions of it,. All the way down to like your return rate, I think, is very good if memory serves IE very low. And so how easy is the shopping experience when you go into a website and you see words like amethyst and balance and Gemini? What does this really mean? Although it has a beautiful surprise factor when you sort of get there.