The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Is the New System With the Human in the Loop, the Doctor and the Artificial Intelligence a Better System?

If we assume the thing is still flawed, but try to take the benefit of the 70% accuracy, there's possibly still things you can do that'll be massively valuable. The new system with the human in the loop, the doctor and the artificial intelligence has a higher probability of a catastrophic error. It's the tired overwork doctor sometimes doesn't do their diligence. There's an appealing but incorrect system in front of them. Look, this is like the self-driving current. You've got to be ready to take over at any point.

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