61. Building an Epic Short-Term Rental Business- with Steph Utterback
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How to Handle After Hours Communications
"We have a shift from 6 to 8 p.m. to kind of check all the last minute things, any inquiries or whatnot," he says. "I'm the one doing it 24, seven, just because we don't have very many guests thing right now." He adds: "It's a long way with being preventative, like preventative maintenance, preventative communication"
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