Empathy in AI with Rob Walker - TWiML Talk #248
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
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Empathy in AI Decision-Making
This chapter explores the integration of empathy into AI decision-making processes, underscoring its importance for enhancing customer experiences and fostering collaborative relationships. It also discusses the need for practical tools to measure empathy and anticipates further discussions at an upcoming conference on this evolving topic.
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