
Becoming an AI-Savvy Leader
Digital Transformation Podcast
Navigating Job Automation and Employee Displacement
This chapter explores the intricate relationship between job automation and the challenges it poses for displaced workers, particularly in customer service sectors. It highlights the need for organizations to adopt a human-centered approach to AI and invest in retraining efforts to bridge the employment gap caused by technological advancements.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.