2min chapter

Empire Building cover image

169. Effective Workplace Communication

Empire Building

CHAPTER

How to Deal With a Hot Button

I tell everybody who comes to my organization that if you ever send me an email or a text that says, hey, do you have a second to talk? Like your phone will ring immediately. So let's just get some clarity around what we need to talk about. That like what and it sends me into like a spiral, honestly, like an emotional spiral. But I think when people come in, sort of coming in hot, I'm always like, are you going to have a hat right now? It seems like you're having a hat. Let's like back it up and then we'll be able to solve for it.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode